Last year I switched my title and escrow services to follow title rep Denise Eider from her previous employer. She had always gone above and beyond, and I didn't want to lose the help and encouragement she had always provided. The thing that lacked at the previous company was the escrow dept. Sure, they did their job, but I never truly felt a connection. To my surprise, Ticor's escrow department including Tess Staszak, Christina Wood, and Nell Leyva have all gone so far above and beyond, I find myself telling everyone about the level of customer service I receive from the entire team! They are personable, professional, and great at keeping everyone in the loop throughout the transaction. You don't have to worry about losing Team Runge's business!
Dianne Brittenham in Customer Service is the best!! I would not have the success in my real estate career if it had not been for the years of her input, innovative ideas for marketing and her assistance in making my listings the best on the market! She is always willing to help, gets me my information promptly and it comes with a smile and a great attitude. I consider her the most important part of my real estate team.
Mary Holden, Broker
Millennium NW Real Estate
“Julie McCullough Hale (sales) has helped me close business. She has the answers. She’s the best title person in the market.”
Stephen Hall, Windermere, Capitol Hill
I'd like to put in a good word on behalf of one of the representatives of Puget Sound Title Group, Brent Mallett.
Over the last couple days, I needed some quick help on a somewhat tricky, but simultaneously simple issue. Tricky in that I didn't know what questions to be asking to get resolutions to problems I wasn't sure existed, and simple in that it may have seemed trivial to most professionals in your industry.
In the course of conversations, assisting me, researching, listening to me repeat myself while attempting to clarify that which I was not clear about, Brent Mallett was the absolute epitome of professionalism, courtesy and support. A rare and gifted set of talents, these days. His diligence in helping me to not only visualize my particular queries, but allowing me peripheral perspective as well, was above and beyond.
In our industry, we are at a point where true service is going to be the razor's edge between survival and failure. Your organization is fortunate to have someone who truly lives the concept of service. I will assume that he inspires others to perform at a higher level within your company.
I believe, also, that these are times when those who do rise above and perform not just remarkably, but inspirationally, should be spotlighted and noticed, so that they are justly acknowledged. Brent is one of those, for your group.
Thanks again, Brent, and look forward to working with you again!
Bruce Phares
Windermere Real Estate/Northwest, Inc.
“I have entrusted my clients to Denise more than once. Plus I recommend her to new Realtors in our office. Denise has the knowledge of her craft and the tools and technology to make Title and Escrow an "easy and comfortable process" for my clients. Plus she follows up and solves problems before they become problems. She has a great heart too.”
Top qualities: Personable, High Integrity, Creative -
Gary McNinch with Keller Williams Realty
“Julie McCullough Hale (sales) is such a joy to work with. She is incredibly professional and consistently pays attention to detail. Julie always stays up on the latest technology. I can’t imagine working with anyone else.”.
Kelly Fulks, Coldwell Banker
I have been using Ticor Title & Escrow in Puyallup for the past year and am extremely pleased with the professional and pleasant way they have treated my clients and the cooperative and informative way they have worked with my assistant, Kirsten, as well. We are thrilled with our team: Kari Carson for all of our title needs and Lisa Plog and Sarah McKee for escrow! When we have a question or concern, they are right there to find answers for us. I could not ask for a better team of professionals to work with. With Ticor, I know my transactions are going to go smoothly from beginning to end.
Carl Shaw - John L. Scott - www.johnlscott.com/carls
“I have been working with Ticor Title & Escrow in Renton since February of 2007. Ticor has done a phenomenal job making sure that all of the terms of my contracts get met and that every party to each transaction gets what is coming to them as agreed to in the contract. My escrow officer Tess Staszak and her team are like chess masters - several moves ahead of the whole game. I would highly recommend Ticor’s escrow department to anyone looking for professional escrow services from start to finish.
Best Regards,
David J Edwards
The David J Edwards Team
Keller Williams Realty Southeast Sound
Dear Tammy (Tammy Woodruff, Escrow Manager),
I wanted to take the time and let you know what a pleasure it was working with your team in Renton. From start to finish, everyone was professional, courteous and accommodating. In a nut shell, they made the whole experience a pleasure for me and my clients. This is why I trust my title and escrow needs to you and your team. Thank you to you and your team for such a pleasurable closing.
Sincerely,
Paul Herbord, - Realtor RE/MAX Metro Realty
“My wife Kelli and I would like you to know what a fabulous job that Melissa Roberts-Blattler did for us on our recently closed refinance of our home in Spanaway.
We want you to know how much we appreciate the great customer service that Melissa provided for us in what ended up being a bit of a stressful ordeal. If not for Melissa, we would have been a nervous wreck, and in fact, would have had to cancel our vacation that we had planned many months ago to Leavenworth.
We will continue to use Ticor Title for all of our real estate transactions, and will recommend you to all of our friends. It is nice knowing that there are companies out there that put as high a value on customer service as we do.
Melissa is a great asset to Ticor Title, and we just wanted you to know that we value her greatly. She is AWESOME!
-Mark and Kelli Wathne “
After working with Ticor Title and Escrow for over 13 years, I always know I can trust everything will go smoothly when they provide title insurance and close my real estate transactions. The helpful professionals there are real people that I love to see as often as possible. Whether it is the confidence I feel when they help my clients at signing, and knowing that any concerns are answered thoroughly and accurately, or knowing that they'll meet my clients at the clients home if necessary, I count on Ticor. Every person that has helped me and my clients has been so pleasant, knowledgeable, and willing to do whatever it takes, I don't think there is a better choice than working with Ticor. I want to work with the BEST!
David Prater, Windermere Real Estate